Privacy policy

At Serene By Sheharyaar, your privacy is our top priority. We value the trust you place in us and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you visit or make a purchase on our website:

Name, contact number, and email address
Shipping and billing address
Payment information (processed securely through third-party payment gateways)
Browsing data such as cookies, IP address, and device information

2. How We Use Your Information

Your personal information is used to:

Process and deliver your orders
Communicate order updates and offers
Improve our website experience and customer service
Prevent fraudulent activity and ensure safe transactions

3. Information Security

We use secure servers and encryption tools to protect your personal data. Your payment details are processed through trusted and secure payment gateways — we do not store your card or payment information.

4. Sharing of Information

We do not sell, trade, or rent customers’ personal information. Data may only be shared with:

Courier partners (for delivery purposes)
Payment gateways (for processing transactions)
IT and marketing partners (for site improvement or promotional communication) — all under confidentiality agreements

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain website functions.

6. Promotional Communication

By providing your contact information, you agree to receive updates, promotions, and exclusive offers from Serene By Sheharyaar.

7. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date.

8. Contact Us

If you have any questions about our Privacy Policy or how your information is used, please contact us at:

📞 0320-0425805